«KATHRYN The executives couldn’t agree on which of Kathryn’s fea- tures presented the biggest problem. There were so many. First, she was old. Ancient, at least by Silicon Valley stan- dards. Kathryn was fifty-seven. More important, she had no real high-tech experience other than serving as a board member of Trinity Systems, a large technology company in San Francisco. Most of her career had been spent in operational roles with decidedly low-tech companies, the most notable of which was an au- tomobile manufacturer.»